People Operations Coordinator


Redwood City, CA, USA Remote

Full time

People Operations / Entry level

Feb 3

This job is no longer accepting applications.


Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 97,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud. 


Our People Operations Coordinator will play a critical role in fulfilling the People Operations Team’s mission to design, continually develop, and reliably deliver People programs, processes, and systems that help grow our business at scale.This role will help shape the employee experience for all Boxers by providing efficient world-class service and thoughtful curation of moments-that-matter in Boxers’ lives. You will serve as the backbone of our processes across the employee lifecycle, all while learning alongside a highly collaborative (and fun!) team. 


  • Take ownership over new hire system & process Onboarding to enhance the Boxer experience and help them feel set up for success from Day 1
  • Be a trusted partner to People Ops’ global key stakeholders (Payroll, People Partners, Recruiting) to ensure smooth and consistent processes
  • Help drive critical work in our U.S. Immigration program; collaborate with our internal immigration program leader, as well as external immigration counsel to support our Boxers
  • Lead operational support efforts for internal mobility and Boxer changes --from our People ticketing system (ServiceDesk) and HRIS (Workday) to letter generation
  • Be the point of contact for departing Boxers to ensure that they have everything they need to be successful on the next step of their journey
  • Provide top-notch administrative support for Boxers and the rest of the People team, taking the lead on People ticketing system (ServiceDesk) queries and escalating to the appropriate groups if necessary
  • Complete data entry and manager transaction auditing in HRIS (Workday) and other systems with a high degree of accuracy for all people processes (from onboarding to exit)
  • Ensure the People Team’s compliance with key controls (own our I-9 and background check process, attend and supply data for audits, etc)
  • Work on ad-hoc People Operations projects as assigned by the team to support growth and scale, as well as further your own development!


  • Required Skills
  • Process design & ownership: demonstrate proactive ownership by offering innovative and constructive ideas to further our team's success
  • Discretion: operate with discretion, integrity, and respect with engaging with sensitive issues or information
  • Attention to detail: produce consistent and accurate deliverables while dealing with a high volume of data & information
  • Adaptability: quickly analyze, understand, and adapt to new situations and business problems
  • Proven track record of building strong relationships with cross-functional partners and stakeholders
  • Willingness to learn new technologies (i.e. Workday, ServiceDesk, Box for HR)
  • Preferred Skills
  • Familiarity with HRIS systems and transactions
  • B.S./B.A. preferred



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Accommodations are available ‎throughout ‎the application process and an employee’s employment at Box.


To promote the health and safety of all Boxers and our communities, in order to "Go to Work" at Box in the U.S., you must be Fully Vaccinated or have an approved accommodation. "Go(ing) to Work" at Box is defined as visiting a Box office, facility, or co-working site, visiting or meeting in person with fellow Boxers, Box clients and/or customers, vendors, or partners, engaging in business travel, and or participating in any Box-sponsored and/or related activity where others are present. If you are fully remote and do not "Go to Work,” the vaccination requirement is not applicable.  "Fully Vaccinated" means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. If you are unable to get a vaccine due to a medical condition, a sincerely-held religious belief or another legally recognized reason, Box will consider requests for an accommodation.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

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