Stand Together Director, Inclusion & Diversity


United States

Full time

People Operations / Entry level

Nov 1

This job is no longer accepting applications.

(Locations: Austin, TX or Atlanta, GA)

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

Organization Description

Visa understands that operating a successful company includes driving business growth, strong shareholder returns, and financial inclusion benefiting global economies through our diverse and inclusive colleagues. We strive to make a positive and transformative impact on the world, based on the belief that we can do well and do good.

The Inclusive Impact & Sustainability team executes on this belief every day, connecting our shared humanity, shared planet and shared communities within and outside of Visa. We focus on building purpose-driven partnerships that have societal and business benefit, aimed at four key outcomes:

  • Increase and advance diverse talent through an inclusive culture that values everyone, everywhere
  • Advance digital financial inclusion and equity for small and micro businesses (SMBs), individuals and households
  • Drive sustainable commerce and the transition to a low-carbon environment
  • Strengthen communities in which we live and work through employee engagement and philanthropic support

Job Description

The Director, Inclusion and Diversity, Stand Together will oversee, lead and manage the Stand Together initiative introduced in FY2021. The initiative is focused on advancing Underrepresented talent at Visa. The role reports to the Vice President, Inclusion & Diversity.

Job Scope

The ideal candidate for this position will have prior human resource generalist and/or inclusion and diversity experience. The ideal candidate will have a proven track record of project and program management and ability to drive solutions that enable Visa’s workforce diversity, inclusiveness, and advancement opportunities, across all UR communities. The candidate should possess strong analytical and critical thinking skills with the ability to make recommendations gained from data insights. The ideal candidate must be a team player- one who can collaborate with excellent written and verbal communication skills.

Essential Functions

  • Implementation of corporate inclusion and diversity development programs, including recruitment, performance management, leadership development, employee engagement and retention.
  • Drive diversity programs in partnership with the I&D team and various stakeholders across HR. Serve as subject matter expert and liaison to I&D Business consultants to develop strategic action to attract/develop/retain diverse talent.
  • Partner with Visa University to ensure Inclusion & Diversity development programs are aligned to development and advancement goals.
  • Partner with Supplier Diversity to increase the number of diverse suppliers in our network, and thereby increasing Visa spend with these suppliers.
  • Identify, build, and sustain community partnerships to support UR talent projects/plans/initiatives and business strategies.


Basic Qualifications

• 10 years of work experience with a Bachelor’s Degree/ Advanced degree (e.g. Masters/MBA/JD/MD); or a minimum of 5 years of work experience with a PhD

• Past experience managing, motivating and developing a team is highly preferred

Preferred Qualifications

• 12 or more years of work experience with a Bachelor’s Degree/ Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

• Minimum 10+ years of prior HR Generalist and/or Inclusion & Diversity experience

• Proven, progressive experience and demonstrated effectiveness leading inclusion and diversity related initiatives and programs

• Proficient in Microsoft Office with an emphasis in Excel and PowerPoint

• Demonstrated ability to build strong relationships and collaborate effectively with all levels of the organization

• Project/Program management skills with a demonstrated ability to multi-task in a fast-paced environment

• Strong verbal and written communication skills with experience in facilitation/presentation

• Strong, operational, communication, interpersonal and presentation skills, be a team player, manage multiple projects and possess a strong knowledge of inclusion and diversity metrics and analytics

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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