VP of People Operations & Total Rewards


Oakland, CA, USA

Full time

People Operations / Entry level

Oct 26

This job is no longer accepting applications.

*Please note that our thredUP team is currently working remotely, however, this role will report to our Oakland location 3x per week (Monday, Wednesday and Thursday) once we are able to safely return to the office.

About thredUP

In 2009, thredUP set out to make used clothes the new normal and create a more sustainable future for fashion. The company designed a modern resale experience that took the work and risk out of thrift, and converted a generation of secondhand skeptics to fans. Sellers send clothes directly to thredUP by the bagful, and buyers shop quality-checked items from over 35,000 brands at steep discounts. To power this marketplace, thredUP built an infrastructure that has recirculated 100 million unique garments via proprietary technology, data and logistics. thredUP most recently expanded its platform with Resale-as-a-Service (RaaS) to power resale for the world’s leading fashion brands. As a circular fashion pioneer, thredUP is reducing fashion’s impact on the planet and unlocking economic value for consumers and brands alike.

How You Will Make An Impact

As the VP of People Operations & Total Rewards, you will be responsible for evolving and enhancing thredUP’s global rewards, benefits, programs, processes and initiatives. Using your deep knowledge of the current market and employee needs, you will drive our total rewards strategy and build our People operations capabilities to scale with thredUP’s growth. This collaborative individual will work cross functionally with business leadership and key stakeholders to ensure all programs align with business objectives. We are looking for an innovative leader who will make an immediate impact by maintaining a world-class employee experience.

In This Role You’ll Get To:

  • Manage and continue to build thredUP’s People Operations team
  • Partner closely with HRBPs, Talent Acquisition, and People Leaders across the People team to assess existing programs, processes, and practices and drive innovative solutions to enhance the employee experience
  • Collaborate with our global team to ensure alignment on total rewards philosophy, strategy and design in order to develop a total rewards program uniquely aligned to our values
  • Design a seamless candidate/employee experience from start to finish
  • Own any People or Talent Acquisition product/technology implementations, including our implementation of Workday
  • Oversee company wide programs that attract and retain top talent
  • Ensure compliance with applicable employment regulations and best practices that are highly aligned to meeting the needs of the business and improving employee experience
  • Maintain a sharp eye on local market and industry trends to propose recommendations to business leaders and/or adjust operations strategies
  • Analyze data to track and report on performance of our People team against our internal and external goals and establish working norms and target KPIs for the People team
  • Continuously assess whether we have the right People toolset, and explore new partnership opportunities that allow for better efficiency, cost savings or improved workflow

What We’re Looking For:

  • 10+ years of rich experience in total rewards, people operations and/or HR systems with a rapidly growing organization
  • Experience with a wide variety of HR tools and systems including implementation of new products. Experience with Workday strongly preferred
  • Passion for developing programs that scale in a fast growing organization with a distributed workforce (both hourly and salaried)
  • Keen ability to develop relationships and influence business leaders
  • Master collaborator and communicator
  • Ability to establish credibility and be decisive but able to recognize and support thredUP’s preferences and priorities
  • Track record of building and leading teams effectively
  • Deep understanding of the current market, including staying ahead of industry best practices and future trends of both comp and benefits
  • An “out of the box” thinker when it comes to finding new innovative ways to enhance our Total Rewards program(s)

What We Offer:

- Experimental 4-day work week with Fridays off

- Competitive salary (we leverage market data) + stock

- Employee stock purchase plan

- Flexible PTO (take the time you need) + 12 company holidays

- Paid Sabbatical after 3 years of full time employment 

- Generous paid parental leave for new mothers and fathers 

- Medical, dental, vision, 401k, life and disability insurance offered

- We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth 

- Voted “50 Most Innovative Companies of 2020”

- RaaS - Finalist in Fast Company’s World Changing Ideas Awards 2021

- 2021 FORTUNE Change the World Finalist

We believe diversity, inclusion and belonging is key for our team.

At thredUP, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you. 

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume



an online thrift store for your closet, your wallet, and the planet