HR Technology & Program Team Lead

Spark Therapeutics

Philadelphia, PA, USA

Full time

Jun 30

We were born of innovation, springing from the curiosity, imagination and dedication of remarkable scientists and healthcare visionaries. Our shared mission is to challenge the inevitability of genetic disease by discovering, developing, and delivering treatments in ways unimaginable – until now.

We don’t follow footsteps. We create the path.

The HR Technology and Program Team Lead will support technologies, processes and programs across HR. The HR Technology and Program Lead will serve as a project leader and SME in design and support of HR systems. Primary responsibilities include providing consultative services on design, implementation and support of new and existing functionality, pro-actively identifying opportunities to improve the employee experience and increase adoption, leading process improvement efforts, and supporting break/fix issues. Additional responsibilities include supporting the HR Technology team’s day-to-day operations, escalated supports and project management support and oversight.

 RESPONSIBILITIES 

15%

Team Lead Support

  • Support HRIS team members with day-to-day oversight
  • Provide prioritization clarification across team and set expectations with key stakeholder
  • Support resolution of escalations and/or pro-actively escalate to management
  • Keep activity tracker current
  • Provide oversight of third-party vendors supported by HR People Services and Technology, ensure quality service delivery and escalate service concerns/risks

15% 

HR Project and Process Management

  • Serve as project manager across multiple HR projects and initiatives including coordination of internal resources and vendors
  • Assist in the definition of HR projects scope and objectives for the technology team and partnering with other Tech and Program leads to ensure technical feasibility
  • Support resolution of issues/roadblocks or pro-actlvely escalate to management

 35%

HR Systems SME

  • Lead the implementation of other HR systems and technologies including benefit platforms, performance and goals, recognition and other HR related systems
  • Service as process lead for defined areas and partners with relevant SME providing proactive updates and support
  • Serves as technical project lead for all new technology and process implementations within areas of support

 35%

Technology Management and Operational Support

  • Provide end-user support and escalated technology or process inquiries from HR Service Delivery lead
  • Supports troubleshooting of standard business process flows in HCM
  • Responsible for data governance support, data entry and troubleshooting data issues
  • Responsible for completing all HRIS transactions as an HR Administrator role
  • Partners with operations lead on system upgrades and supports HRIS team on the quarterly releases including testing all workflows within active modules
  • Identify and resolve system issues working across People Services and Technology Team
  • Produces and delivers standard reports and analytics, dashboards, and ad-hoc requests based on business need
  • Proactively pulls reports on incomplete transactions in HCM and works with stakeholders to complete or cancel
  • Support integrations to ensure accuracy, timeliness and compliance
  • Work wiht IT BA partner to troubleshoot any data feed/file issues
  • Complete required data audits ensuring that we are meeting compliance standards
  • Performs all other duties that may be assigned in the best interest of the company

REQUIREMENTS:

  • Bachelor degree in Human Resources, MIS or related discipline is required
  • Project management experience required
  • Cloud based HCM experience required, SuccessFactors preferred (7+ years)
  • Proficiency in MS Office (Word, PowerPoint, Excel, Visio)
  • Strong problem-solving skills
  • Experience querying data, data manipulation and report generation
  • Solid knowledge of HR systems structure, functions and processes; understanding of interdependencies between various systems and downstream impact 

COMPETENCIES:

  • Build and sustain collaborative relationships at multiple levels in the company
  • Influencing skills and abilities
  • Ability to problem solve
  • Strong organizational skills
  • Ability to manage competing priorities
  • Strong attention to detail
  • Ability to analyze and define business requirements and translate them into technical and process solutions
  • Ability to implement and maintain a technology solution through the process life cycle
  • Ability to effectively manage external partner relationships
  • Ability to communicate ideas in user friendly language
  • Ability to work in a team-oriented and collaborative environment
  • Continuous improvement mindset

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